Shipping policy

Mechelle & Bloom Shipping Policy

Thank you for shopping with Mechelle & Bloom. Every order is handmade, packed with care, and shipped out as quickly as possible. Please review our shipping policy below.

 

Processing Time

All products are handmade in small batches.
Please allow 3–5 business days for your order to be processed before it ships.

During sales, holidays, or new product launches, processing times may extend to 5–7 business days.

Processing time does not include weekends or holidays.

 

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and package weight.

Estimated delivery times (U.S. Orders):

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–4 business days
  • Free Shipping: Orders over $50 (U.S. only)

Please note: These timeframes are estimates provided by the carrier. Mechelle & Bloom is not responsible for delays caused by USPS, weather, or carrier issues.

 

APO / Military Shipping

We proudly ship to APO, FPO, and DPO addresses.

Shipping time for APO addresses may take longer (typically 7–21+ business days, depending on location).
International tracking may be limited once the package enters the military mail system.

 

International Shipping

We currently offer international shipping to select countries.

International orders may take 7–20 business days depending on customs and the destination country.

Buyers are responsible for:

  • customs fees
  • VAT
  • duties
  • import taxes

These fees are not included in your order total.

 

Order Tracking

Once your order ships, you will receive an email with your tracking number.

Please allow up to 24–48 hours for tracking to update.

 

Wrong Address Disclaimer

Please double-check your shipping address at checkout.
If the address is entered incorrectly and your package is returned to us, you will be responsible for:

  • reshipping fees
  • any additional carrier charges

We cannot change shipping addresses after an order has been shipped.

 

Lost, Stolen, or Delayed Packages

Once your order is handed to USPS or UPS, it is in the carrier’s possession.

Mechelle & Bloom is not responsible for:

  • packages marked “delivered” but not received
  • delays caused by the carrier
  • lost or stolen packages

If your tracking shows an issue, please contact USPS/UPS directly to file a claim.
We will help however we can, but we cannot issue refunds for packages the carrier marks as delivered.

 

Warm Weather Disclaimer (For Summer Months)

Because our products are handmade with natural ingredients, they may soften or melt during very hot weather.

If your product arrives slightly softened:

  • place it in a cool room or refrigerator for 10–15 minutes to firm up

This will not affect product quality.

 

Contact Us

If you have any questions about shipping, please email us at:
 mechelle_bloom@outlook.com

We’re here to help!